Most Advanced AI Agents for Ecommerce Customer Support
Yuma delivers leading automation rates for E-commerce while improving support accuracy, consistency, and cost-efficiency.
Struggling with Costly and Inefficient Customer Support?
Yuma helps you overcome scalability challenges:
The most Advanced AI Solution for E-commerce support automation
Seasonal spikes and demand challenges
Complex multi-platform workflows
Not being active 24/7
Pain of agent hiring and training
Automates 60% of Support Tickets
Operate 24/7
in Any Language
Omnichannel
Brand Consistency
Enterprise-Grade Security & Acuracy
Over 100 D2C brands use Yuma to automate their support
Inconsistent quality across channels
Demand for multilingual support
49% Automated
30% Slashed in full resolution time
20% Cost Saved
60% Automated
3X ROI Achieved
25% Cost Saved
50% Automated
70% Slashed in FRT
4.7/5 Stars in Trustpilot
45% Automated
87% Slashed in first response time
$30k Saved in costs
Yuma supports all the channels you need
Deliver advanced omnichannel AI Support across all channels without compromising on quality and consistency.
Hear it from real brands
“We use Zendesk as a ticketing tool. We only realized this when using Yuma that Zendesk is a dinosaur in the way it creates, manages, and triggers automations.”
Gwen Pilorget, Director of Customer Relationship at Cabaia
"Yuma's focus on AI for customer support automation is a game-changer. Unlike others, they specialize and excel in automating support with superior focus. This expertise has transformed our customer service, making Yuma AI not just a tool but a pivotal partner in elevating our customer interactions.” -
Martin Thiebaut, CMO & Co-Founder at MyVariations
"We have been really impressed with how accurately Yuma’s AI performs! The number of negative-quality flags we get has drastically decreased since we transitioned to Yuma from our previous platform. We are also super delighted with Yuma’s support and fast response times — it really makes a difference!"
Gabe Walker, Customer Service Manager at Clove
“Working with Yuma is fabulous. Their proactive support and quick turnarounds made it super easy for us to keep up with new feature releases. What we love the most is that they own their issues and do not delay is helping with problems and queries.”
Elizabeth Cuffe, Implementation Lead at Omnie
245 Main Street, 2nd floor, Cambridge, MA 02142
Visit yuma.ai for more details